Quick answer: Carloginn accepts returns and exchanges within 7 days of delivery for most products, with manufacturer warranty coverage continuing after that for defects in materials or workmanship. Car curtains, body covers, car care items, air fresheners, and custom/personalized items (like engraved keychains) are non-returnable.
Return Window
You have 7 days from delivery to request a return or exchange. Items must be unused, in original packaging, with all included accessories.
What's Not Returnable
- Car curtains, body covers, car care items, and air fresheners — non-returnable due to hygiene/usage nature.
- Custom-made items, including personalized keychains with engraving.
- Any installed, used, altered, or damaged items.
Manufacturer Warranty
After the 7-day return window, most products remain covered by a manufacturer's warranty against defects in materials and workmanship. Warranty length varies by product and manufacturer — contact Carloginn directly if you suspect a defect, and the team will help process the claim with the manufacturer.
How to Start a Return
Call +91 9909944181 / 9913644181 or email carloginn@gmail.com with your order number before shipping anything back — items returned without prior approval are not accepted.
Frequently Asked Questions
Can I return a personalized keychain if I don't like it?
No — custom-made items with engraving or personalization are excluded from returns, since they can't be resold.
Who pays for return shipping?
If the error was on Carloginn's or the manufacturer's side, return shipping is free. For other reasons, the customer covers return shipping, deducted from the refund.
How long do refunds take?
Refunds are credited within 5–7 days after the returned product is received and inspected, to the original payment method.
Read the full Return and Refund Policy for complete details.
carloginn