Shipping policies
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General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
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Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Return, refund, Cancellation & Warranty
Please refer our return & refund and cancellation policy
Delivery Terms
- Transit Time for domestic shipments are in transit for 4 – 10 days.
- Orders placed before 11 AM will be dispatched the same day, otherwise, within the next business day. Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
- If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
- Tracking Notifications- Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
- Parcels Damaged in Transit- If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Contacting Us
If there are any questions regarding this shipping policy, you may contact us using the information below:
Write us on: carloginn@gmail.com
You can call: +91 9909944181 / 9913644181